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Frequently Asked Questions

Do I have to create an account to place an order?

No, you are not required to create an account in order to make a purchase but it is highly recommended.  By creating an account with AlessandrasLittleBow you gain the ability to view past orders, check order status of current orders, track each shipment and your account information will be safe making it easier and faster for future purchases.

 

When will my order ship?

Items have different processing times, please read description of individual items to see processing time.

Usually shipping times are as fallow

Couture dresses 1-2 weeks 

Tutu boutique 7-10 business days 

Accessories 5-10 business days 

New clothing boutique 2-3 weeks 

 

Can I rush my order?

Yes, I am currently taking Rush orders. Please contact me with the style, size and the date you need it by and I will help you complete your order. Rush order add on is available on main menu.

How do I contact you?

You can contact us through message on

Facebook @alessandraslittlebowtique

email us at.    info@alessandraslittlebow

Instagram @alessandraslittlebow through dm

Links are on the bottom of the page aswell. 

 

How do I check status of my order?

You can simply login into your account and you will be able to view all details of current and past orders.

 

How long until I receive my package?

U.S. orders typically deliver between 3-6 business days after order has been fully processed and shipped. There is also an option at checkout where you can upgrade shipping to Priority mail which typically delivers in 2-3 days or to priority express mail for 1-2 day delivery. **By upgrading shipping services does 

 

 Do you accept returns?

yes, I do take returns with the exception of Couture dresses and custom items.

All returns will be issue as a store credit on a gift card that can be redeemed at any time.

To be eligible for a return you must contact me within 3 days after you receive your order, ship back the items you wish to return or exchange  with the original tags, unworn and provide a tracking number so both parts can keep track of the package while it's on transit.

A gift card will be issued to your email after the returned package arrives and items are revised.

If I select Priority mail at checkout, will my order be shipped in 2 or 3 days?

No, upgrading mail service at checkout only means that once the item is ready to be shipped it will be shipped in the service selected with the exception of ready to ship items those usually ship within 48 hours after order placed. Rush orders are available but please contact me for availability before purchase.

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