Returns & Exchanges Policy
Returns & Exchanges Policy
At Alessandra’s Little Bow Co., every piece is carefully handmade to order with attention to detail, special materials, and unique design elements. Because our creations are individually made specifically for each customer, we do not accept returns or exchanges.
Handmade & Made-to-Order Items
All items are made to order and created specifically for your little one. Due to the handmade nature of our products, we are unable to accept returns or exchanges for:
✨ Change of mind
✨ Incorrect size selection
✨ Color preference changes
✨ Event date changes
✨ Items that no longer fit after ordering
✨ Custom requests or personalized designs
We strongly recommend reviewing our Size Guide and contacting us before ordering if you have any questions about sizing, colors, or design details. We are always happy to help ensure you choose the best option.
Damaged or Incorrect Items
Your satisfaction is very important to us. If your order arrives damaged or there is an issue with your item, please contact us promptly after receiving your package so we can review the situation and work together toward a solution.
Please include photos of the item and packaging when contacting us so we can better assist you.
Custom Orders
Custom orders require special planning, materials, and design work created specifically for you. Due to the personalized nature of these pieces, custom orders are final sale and cannot be returned or exchanged.
This includes:
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Custom sizes
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Custom colors
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Custom designs
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Personalized requests
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Mommy & Me/custom matching sets
Before Ordering
Please review the following before placing your order:
✨ Current Turnaround Time
✨ Size Guide
✨ Product description and details
✨ Custom order requirements
By placing an order with Alessandra’s Little Bow Co., you acknowledge and agree to our handmade order policies.
Thank you for supporting handmade and allowing us to create a special piece for your little one. Every design is made with care and created to become part of your family's most memorable moments. 💕